Servant leaders are so effective because they put themselves in the service of their employees, and not the other way around.
They also let employees think for themselves and try and test their ideas.
So, how is servant leadership affecting business?
Well, we shall find out once we look at the following servant leadership statistics!
Let’s dig in!
Key Servant Leadership Statistics (Editor’s Pick)
- Employees under servant leadership report higher job satisfaction.
- Job performance is higher by 6% under servant leadership.
- Employee retention is higher by 50% under servant leadership.
- Servant leaders encourage team confidence.
7 Servant Leadership Statistics
1. Out of 22 stores that recorded positive profit growth, 18 stores had an above-average rating for servant leadership.
According to a study that involved 55 similar stores in one company in the metropolitan area in France, servant leadership is important for boosting profit, and not just employee morale and people management. For instance, while the average growth for the stores was negative, 22 stores still recorded a positive profit growth. Out of those 22 stores, 18 stores’ managers had an above-average rating for servant leadership.
Source: Emlyon Business School
2. Leaders who are more approachable and less distant to intimidating to their staff are likely to yield better results for their companies.
According to the same research for Emlyon Business School, leaders who are closer and less intimidating to their staff are likely to achieve better results for their organizations. Why? Because they focus on helping others grow and develop and focus on their needs.
Source: Emlyon Business School
3. Servant leaders encourage team confidence, leading to higher performance.
First of all, a study of 304 employees representing 74 teams in 5 banks concluded that servant leaders boost the confidence of the team. Second of all, the study also found that servant leaders helped set clear goals which influenced employees to perform better. Moreover, other teams had a lower performance the clearer their goals were.
Source: Journal of Applied Psychology
4. Employees under servant leadership report higher job satisfaction.
According to a study of 253 nurses across 17 departments in a five-hospital system, nurses who were under servant leadership reported higher job satisfaction. This means that nurses who reported a high job satisfaction also perceived that their managers had a servant leadership approach.
Source: Health Care Management Review
5. When bosses serve their employees, job performance is higher by 6%, customer service by 8%, and employee retention by 50%.
A study of 961 employees in 71 Jason’s Deli restaurants found an increase in job performance of 6%, customer service of 8%, and employee retention of 50% when bosses acted as servants to those employees. Moreover, this study included restaurants in 10 US metropolitan areas.
Source: Jason’s Deli
6. Datron World Communications turned from a $10 million to a $200 million company in five years by incorporating a servant leadership model.
Servant leadership can help turn a company into a successful one if it is implemented properly. Example? Datron World Communications became a $200 million company in just five years by doing so. When Art Barter bought the company in 2004, it was worth only $10 million.
Source: The Art of Servant Leadership
7. Employees who enjoy their jobs and gain career-advancing skills and experiences are 33% more likely to stay in their jobs.
When employees enjoy their jobs and are constantly gaining new skills and experiences that can advance their careers, they are 33% more likely to stay in their jobs. Moreover, servant leadership takes this one step further. For instance, servant leaders help their employees recognize what their greatest potential is and reward them for their growth at all times.
Source: The Harvard Business Review
In conclusion, servant leadership statistics are proving that such an approach to leadership within a company can have many benefits on employee performance and the profit of the organization. Moreover, leadership statistics can help businesses figure out how to become successful under a leader. Finally, leadership development statistics tell us that companies invest a lot of money in leadership development, but there is still a lot of space for progress.